Shipping & Return Policy

Return Policy:

The LashifyPro® Program does not accept returns. All Lashify products are final sale.

All sale and promotional items are final sale.

In the rare event that you experience a quality issue, please contact us right away. Images or videos clearly showing the problem must be provided within a week of delivery, along with a detailed description and a photograph of your full packing slip. This slip is required in order to rectify any issues. Refunds or credits are not guaranteed and are reviewed on a case by case basis. Lashify conducts strict quality control processes where orders are checked and verified before being processed and packed. If an issue is determined, we will do our best to satisfactorily resolve the matter at hand.


Shipping Policy:

All orders have a processing time of 3-5 business days.

Upon fulfillment, a tracking number will be provided and you are able to track the shipment via your account. Please allow up to 72 hours for tracking to update.

Shipping fees are non-refundable.

Shipping Fees:
Effective August 15, 2023: 
Free shipping for all US orders over $250 - no minimum order requirement!
Shipping Policy for Professionals Certified Before August 2023:
Free shipping on all orders - $300 minimum order requirement